COOKIE POLICY

Cookie Policy

Platform: AUM TASK MANAGEMENT SYSTEM (task.aum.in)
Company Entity: Aarthik Unnati Marg Pvt. Ltd.
Registered Address: Shop No. 612, 613 & 614, 6th Floor, Ambience Mall, Ambience Island, N.H-8, Gurgaon, Haryana-122002

This Cookie Policy supplements our Privacy Policy and Terms of Use. It explains the different types of cookies and similar tracking technologies used on the AUM TASK MANAGEMENT SYSTEM platform, why we use them, and how you can control or disable them.

Capitalized terms not defined in this Cookie Policy have the meanings assigned to them in our Privacy Policy and Terms of Use (collectively, the "Platform Terms"). By accessing or using the Platform at task.aum.in, you explicitly agree and consent to the use of cookies and tracking technologies as described in this policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files created by your web browser and stored on your device’s hard drive or browser cache when you visit a website. They allow web platforms to recognize your device, maintain active login sessions, remember user preferences, and analyze how the platform is performing.

In addition to cookies, we may use other similar tracking technologies:

  • Web Beacons / Pixel Tags: Tiny transparent graphic images used to monitor web traffic, track feature usage, or verify email deliveries.
  • Local Storage & Session Storage: Browser-based storage objects used to cache user workspace preferences and improve application rendering speed.
  • UTM Parameters & URL Identifiers: Query strings embedded within URLs to track navigation pathways, feature referrals, and platform entry points.
  • OAuth Authorization Tokens: Cryptographic tokens used during Google Single Sign-On (SSO) routines to securely verify user identities without exposing user passwords.

2. How We Use Cookies & General Information

Cookies alone cannot disclose your individual identity to us. However, in certain operational contexts, cookie data may be associated with account or personal information provided during registration, strictly in accordance with our Privacy Policy.

We use cookies and tracking technologies on AUM TASK MANAGEMENT SYSTEM to:

  1. Maintain Login Sessions: Keep you authenticated as you navigate through projects, task boards, and workspace settings.
  2. Enhance Security: Detect unauthorized access attempts, prevent cross-site request forgery (CSRF), and protect against automated abuse.
  3. Optimize Performance: Monitor system load, page response times, and feature load speeds across web browsers.
  4. Analyze Usage Patterns: Understand how teams interact with task lists, attachments, calendars, and notes to improve platform functionality.

3. Types of Cookies and Tracking Tools in Use

We utilize both first-party cookies (set directly by AUM TASK MANAGEMENT SYSTEM) and third-party cookies (set by third-party service providers whose services are integrated into our Platform).

Summary Table of Cookies & Integrations

Cookie / Technology Name Provider / Source Type Primary Purpose
aum_session_id AUM Task (First-Party) Essential / Session Maintains active user session state across workspace pages.
aum_secure_token AUM Task (First-Party) Essential / httpOnly Encrypted token used to authorize API calls and prevent CSRF attacks.
cookie_consent AUM Task (First-Party) Essential / Persistent Stores user consent preferences (Necessary, Performance, Functional) in Local Storage.
Tawk.to Widget (twk_*, TawkConnection) Tawk.to Inc. (Third-Party) Functional / Live Chat Powers real-time customer support chat widget and remembers active chat sessions when Functional Cookies are accepted.
Google OAuth / Single Sign-On Google LLC (Third-Party) Essential / Authentication Authenticates users via Google Account login and facilitates Calendar/Meet sync.
Google Analytics (_ga, _gid) Google LLC (Third-Party) Analytics / Performance Collects aggregated statistics on user interaction and feature performance.
Cloud Infrastructure / AWS Amazon Web Services (Third-Party) Essential / Infrastructure Manages server load balancing, object storage caching, and CDN routing.

Categories of Cookies Explained

1. Essential & Authentication Cookies

These cookies are strictly necessary for the Platform to function. They enable core functionalities such as user authentication, workspace access, role-based permission checks, and network security.

Note: Disabling essential cookies in your browser will prevent you from logging into AUM TASK MANAGEMENT SYSTEM.

2. Functional & Preference Cookies (Tawk.to Live Chat)

Functional cookies enable enhanced website features, personalization, and integrated customer support services. On AUM TASK MANAGEMENT SYSTEM, functional cookies are used to power our live customer support chat widget via Tawk.to.

When you accept Functional Cookies in our Cookie Preference Center, the Tawk.to live chat script is loaded, allowing you to chat directly with our customer support team in real time and maintaining active chat sessions across pages.

3. Session vs. Persistent Cookies

  • Session Cookies: Temporary cookies that remain active only while your browser is open. They are automatically deleted from your device when you close your browser session.
  • Persistent Cookies: Stored on your device for a pre-defined period or until manually cleared. They allow the server to recognize your browser on subsequent visits.

4. Analytics & Performance Cookies (Google Analytics)

Performance cookies collect aggregated, anonymous statistical data on how visitors navigate and interact with our Platform. On AUM TASK MANAGEMENT SYSTEM, performance cookies are managed via Google Analytics (GA4: G-CW04E25FX4).

When you accept Performance Cookies in our Cookie Preference Center, Google Analytics consent is granted (analytics_storage: "granted"), allowing us to measure site traffic, popular pages, feature performance, and identify software bugs to improve site speed.

5. Third-Party Integrations (Google Analytics & Tawk.to)

We integrate third-party services like Google Analytics for performance measurement and Tawk.to for live customer support chat. Both integrations strictly adhere to your choice in our Cookie Preference Banner:

4. Third-Party Technologies & Disclaimer of Liability

Sharing Data with Third Parties

As outlined in our Privacy Policy and Terms of Use, Aarthik Unnati Marg Pvt. Ltd. works with trusted third-party service providers (including cloud infrastructure hosts, security services, and analytics suites). These third parties may place cookies or deploy tracking scripts on your device to deliver their integrated services.

Absolute Disclaimer of Third-Party Liability

Absolute Disclaimer of Third-Party Liability: Aarthik Unnati Marg Pvt. Ltd. is strictly not responsible or liable for the privacy practices, tracking methods, security protocols, or cookie policies of external third-party service providers. Once you interact with integrated third-party features (such as Google Meet links or external single sign-on flows), tracking activities are governed solely by that third party's independent privacy policies.

5. Managing and Disabling Cookies

Browser Settings & Controls

Most modern web browsers are set to accept cookies by default. You can adjust your browser settings to block, limit, or delete cookies at any time:

  • Google Chrome: Settings → Privacy and security → Third-party cookies.
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data.
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies.
  • Apple Safari: Preferences → Privacy → Block all cookies.

Impact of Disabling Cookies

If you choose to reject or block Essential Cookies, you will be unable to log into AUM TASK MANAGEMENT SYSTEM, maintain workspace sessions, or utilize key project management tools.

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technical infrastructure, legal rules, or integrated tools. Any updates will be published on this page with a revised "Last Updated" date. Your continued access or use of the Platform after changes are published constitutes your acceptance of the updated Cookie Policy.

7. Contact Information

If you have any questions or concerns regarding our use of cookies and tracking technologies, please contact us: